I feel you. Asking any kind of support-team or anything for help (or trying to report a problem in the account section for that matter) hasn't taken me very far either...
However, in my experience DougMPA has always been quite helpful with technical issues, occasionally getting personally involved - in spite of not being part of the technical support team to my knowledge...
Replied on Andrew Wilson Returns to Pearl Daily | Amouranth's Husband Calls in | Pearl Daily
18 May 04:05
Well, Andrew is known to be an excellent debater so maybe Pearl was a little nervous and too eagerly focussed on winning the argument and getting some kind of upper hand - instead of keeping it productive and actively engaging in some of Andrews takes...
However, is it really a reason to cancel the membership? I mean, it was just a debate after all and Andrew said it himself: no hard feelings...
Also, Pearl had a few valid points in her own right.